Building the foundations for digital government in Aruba
Led Aruba’s e-government programme and digital-transformation capability across government, coordinating technology, policy, privacy and service-design work across a broad stakeholder landscape.
Digital Transformation Lead, e-Government
Context
Aruba’s digital-government agenda required more than individual technology projects. The programme needed a coordinated foundation spanning identity, interoperability, legal frameworks, privacy, citizen services and long-term digital strategy.
Challenge
The challenge was to turn a broad transformation ambition into a prioritised programme that government organisations, policy stakeholders, technology partners and external advisers could work around.
Guido’s role
I was responsible for the e-government programme and digital-transformation capability across government. I led a multidisciplinary team of seven and managed relationships with more than 45 senior internal and external stakeholders.
Approach
The work combined programme prioritisation, stakeholder alignment, service-design thinking, technology architecture and policy coordination. We worked across government organisations, policy advisers, technology vendors and international partners.
Outcome
Six initiatives entered strategic planning and an approximately US$15 million portfolio was prioritised. The work established a structured programme around the core foundations required for digital government.
Evidence
- Team
- 7-person multidisciplinary team.
- Portfolio
- Approximately US$15M prioritised portfolio.
- Stakeholders
- 45+ senior internal and external stakeholder relationships.
- Strategic planning
- Six initiatives entered strategic planning.
Initiatives
- 01
National digital ID
Strategic planning for a national digital identity capability.
- 02
X-Road interoperability
Introduction of Estonia’s X-Road model for secure data interoperability across government.
- 03
E-government legal framework
Legal and policy foundations required to support digital public services.
- 04
GDPR and data-processing impact assessment
Privacy and data-processing work to support responsible digital service delivery.
- 05
Citizen-service redesign
Service-design work focused on improving how citizens interact with government.
- 06
National Digital Strategy
National digital strategy work, including artificial intelligence.